Refund policy

Exchanged or returned item must comply with our policy:
- Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
- Footwear and accessories must be returned with the original boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
- When trying on footwear, please do not mark the soles or damage the shoe box.
- Return applicable for 1 time only

Non-exchanged & returned items include:
- Intimates (lingerie & swimwear)
- Jewelry or Fine Jewelry
- Pre-order items
- Final sale items and other items as stated in product page
- Special Promo (Promo Code), Terms & Conditions according to promo's policy